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MNAPG Welcomes New Executive Director of the National Council on Problem Gambling

MNAPG Welcomes New Executive Director of the National Council on Problem Gambling

The Minnesota Alliance on Problem Gambling (MNAPG) joins colleagues nationwide in welcoming Heather L. Maurer, MA, CAE, as the new executive director of the National Council on Problem Gambling (NCPG). Heather assumed the role on January 7, 2026, bringing more than 25 years of leadership experience in public health, policy and nonprofit management. Most recently, Heather served as chief executive officer of the National Association of Nurse Practitioners in Women’s Health, where she strengthened the organization’s financial position by expanding revenue streams, restructuring operations and building sustainable reserves to support long-term growth. Her background reflects a strong focus on strategic leadership, partnership development and advancing public health priorities.  Following a competitive national search, NCPG’s Board of Directors selected Heather for her collaborative leadership style and proven ability to build national partnerships and elevate organizational impact. In her new role, she will guide NCPG’s strategic direction and oversee its national programs, partnerships and advocacy initiatives. Heather’s priorities include strengthening NCPG’s advocacy presence, expanding collaboration among affiliates and national partners, and advancing policies that prevent gambling-related harm and improve access to support services. She will also support ongoing efforts to enhance the National Problem Gambling Helpline Network and elevate public awareness so that problem gambling is fully recognized within a public health framework. “I’m honored to join NCPG and build on its strong legacy of leadership in addressing gambling-related harm,” says Heather. “I look forward to working with NCPG’s team, board, members and partners to expand awareness and strengthen prevention and treatment systems.” State affiliates play a critical role in advancing this work, and MNAPG looks forward to continued collaboration under Maurer’s leadership. “Minnesota is excited to welcome Heather Maurer to this important role,” says Susan Sheridan Tucker, executive director of MNAPG. “Her varied experience will benefit affiliates across the country. We look forward to working together to strengthen prevention, expand access to services and build a unified national response to gambling-related harm.”
MNAPG’s 2026 PGAM Media Efforts

MNAPG’s 2026 PGAM Media Efforts

March is Problem Gambling Awareness Month, and this year MNAPG staff spent the month sharing information about problem gambling as a public health issue across Minnesota and beyond. From radio and TV interviews to newspaper features and podcast appearances, we reached communities statewide with resources, warning signs and support options.

Here is a recap of our media appearances throughout the month:

Radio WCCO Radio (Appearance 1) — March 3, 2026 WCCO Radio (Appearance 2) — March 16, 2026 WDKE — March 16, 2026 MPR — March 23, 2026

Television KVRR — March 4, 2026 St. Cloud Live  — March 7, 2026 WCCO-TV — March 9, 2026 KAAL-TV— March 19, 2026 KTTC-TV— March 20, 2026 FOX — March 20, 2026 (segment begins at 12:10)

Online and Print WCCO Online — March 19, 2026 Grand Rapids Herald Duluth News Tribune (Letter to the Editor) — March 26, 2026

Podcasts StribSports Daily Delivery, Star Tribune — March 19, 2026 Susan Sheridan Tucker joined host Michael Rand to discuss prediction markets and why platforms operating like sports betting sites are accessible even in states where sports betting is not yet legalized. MPR News Presents — March 23, 2026 Host Catharine Richert and guests explored the impact of online sports betting and prediction markets on Minnesotans.

Fall Conference Takeaways

Fall Conference Takeaways

MNAPG attended two conferences in October: the mid-year Indian Gaming Association (IGA) conference and the International Center for Responsible Gaming (ICRG) conference. Here are some takeaways. Indian Gaming Association Conference At the IGA, the focus was on the growing concern about prediction markets and casino sweepstakes—and the impact these unregulated, untaxed platforms could have on tribal revenues. Legalized gambling, whether you agree with it or not, has allowed Minnesota tribal nations to expand and diversify their economies and provide a wide range of services to their communities. These market disrupters are viewed as existential threats to tribal sustainability and independence. (Editor’s note: As of November 5, 2025, the Minnesota Attorney General’s office sent cease-and-desist letters to 14 illegal gambling operators—sports betting and casino sweepstakes.) The American Gaming Association also recognizes the threats these new platforms pose—not only to gambling revenue but also to consumer protection. Our current federal anti-regulatory environment could significantly change how people engage with gambling. By redefining gambling as a commodity and placing it under the Commodity Futures Trading Commission (CFTC), these platforms may create a stronger illusion of control—skill rather than luck. This illusion is a common fallacy among gamblers, especially sports bettors. Mislabeling gambling products as “trading” blurs the line between investing and gambling, putting consumers at risk. The way these platforms target young adults is particularly troubling. They are designed for continuous, habit-forming engagement, with no guardrails or risk warnings. The discussions were sobering and, for MNAPG, highlighted yet another area where we need to pay close attention and raise awareness within the community and among policymakers. International Center for Responsible Gaming Conference The ICRG conference, a day and a half of research reveals, provided an opportunity to hear firsthand the latest findings in responsible gambling, explore emerging tools and regulatory practices, and discuss the growing integration of responsible gambling principles into the broader gambling landscape. While much work remains, I’m encouraged by the shift among some operators to place greater emphasis on consumer protection. Our advocacy efforts at the national and state levels are having a positive impact, and we need to continue being the thorn in operators’ sides. One session examined the connection between gambling literacy and financial literacy and the need to evolve both so that users understand how risky behaviors can develop through new mediums like digital finance, investment platforms and social media. Another session focused on artificial intelligence and emphasized that AI should amplify human insight, not replace it. Advances in AI may eventually enhance early risk detection and enable personalized responsible gambling interventions—but only if we eliminate bias and uphold the highest standards of privacy protection. Finally, researchers studying youth emphasized the need to create relatable prevention materials and deliver them in the spaces where young people actually spend their time, rather than where we think they should be. They also highlighted the importance of developing prevention programs that account for gender, age and cultural identity.
MNAPG Welcomes New Board Members

MNAPG Welcomes New Board Members

Two new board members joined MNAPG in July. Each brings a unique background and perspective to our organization. Northern Light asked them about their experience and what they hope to contribute.   Terra Carbert, Senior Recruiting Manager for Frederick Fox Terra Carbert MNAPG Board Member           NL: Can you share a little bit about your background? TC: I was born and raised here in Minnesota. I am a recovering compulsive gambler living in recovery since 2016. In my professional life, I work as a recruiter, a life coach for women in transition and as the host of the Ambitious Addicts podcast. I attained a recovery coaching certification in 2020 to better support others working through recovery. NL: What prompted you to join the board? TC: As a person with lived experience in recovery from compulsive gambling, I was looking for a way to make an impact—to create awareness about and advocate for recovery solutions for those affected by gambling. This opportunity aligns with my personal passions and allows me to give back to the community in meaningful ways that can help others. NL: What do you hope you can contribute to the board and the mission? TC: I can bring the voice of lived experience, having lived in recovery every single day. Given my experience of being addicted, I have experienced the harm. I hope to contribute a unique perspective, whether that’s to educate the industry, legislators or clinicians working to treat those in recovery while helping MNAPG work towards its vision. NL: Are there particular areas within problem gambling that are of special interest to you? TC: For me, it’s all about the voices of women who have experienced gambling harm and normalizing the conversation about gambling being a public health threat. When I look back on my gambling, I wish there could have been an intervention. I want to see a world where the rooms of recovery and solutions are as diverse as the people we encounter at casinos and in the lines to buy lottery tickets, and to elevate the voice of women to help address the seeming bias that only men are affected. And that recovery is possible, as I am a personal testament to this. NL: What are some of your hobbies and interests? TC: I enjoy travelling, music—especially karaoke—and rehabbing furniture. I love to do just about anything outside. I also do some volunteering with SciMathMN, a STEM Education non-profit in Minnesota, and try to attend events related to the startup world here in Minnesota. Of course, I also love spending time with family and friends.   Steve Griffiths, General Manager at Jackpot Junction Steve Griffiths MNAPG Board Member           NL: Can you share a little bit about your background? SG: My journey in the gaming industry began on the front lines as a dealer in Las Vegas, which gave me valuable insights into the core operations and customer experience, ultimately serving as casino manager at the Golden Nugget Casino. From there, I transitioned to tribal gaming, serving as general manager for several major tribal casinos, including the Tulalip, Muckleshoot and Puyallup casinos. During that time, I also served on the Washington State Council on Problem Gambling, which eventually became the Evergreen Council on Problem Gambling. I played an active role, primarily as treasurer for approximately 15 years, heading up fundraising initiatives and expanding tribal support to address the issue of problem gambling. In total, I’ve spent more than 25 years building and running tribal gaming facilities and working on issues such as problem gambling. NL: What prompted you to join the board? SG: I met with Susan (Sheridan Tucker) and we discussed the work I did in Washington and recognized an opportunity to contribute, given my experience in developing problem gambling training programs for tribes in that state. I firmly believe in the importance of operators recognizing their social responsibilities. It’s crucial that gaming operations consider the potential negative impacts on some individuals. As both a human being and a gaming professional, I feel a personal duty to address and balance these concerns. NL: What do you hope you can contribute to the board and the mission? SG: As I’ve mentioned, I’ve been involved in a lot of training programs, including setting criteria for both frontline and senior staff. I’d like to help with the development of a “certification” program that tribal and commercial casinos can complete to demonstrate their commitment to meeting certain operating standards—sort of like a Better Business Bureau stamp of approval. Developing such a program aligns strongly with my background and could significantly advance industry standards and enhance MNAPG’s positive impact across Minnesota. I’d also like to obtain more tribal and non-tribal support for MNAPG. Casinos derive most of their benefits from gaming, and I think contributions to organizations like MNAPG would help to address the societal impacts of that activity and would be helpful and important for all involved parties. I am genuinely excited to join the MNAPG board and look forward to contributing to meaningful initiatives that benefit the statewide community. NL: What are some of your hobbies and interests? SG: Outside of professional commitments, I greatly enjoy travelling and have been an avid scuba diver for many years, having travelled to locations such as Hawaii, Micronesia and the Caribbean. I enjoy the sights above and below the water and learning about the local cultures. I’ve also recently had knee surgery and am looking forward to hiking and spending more time outdoors again.
Our 2025 PGAM Impact

Our 2025 PGAM Impact

Problem Gambling Awareness Month (PGAM) is a national campaign that takes place every March to increase public awareness of problem gambling and the availability of prevention, treatment and recovery services. It’s organized by the National Council on Problem Gambling (NCPG) in collaboration with state affiliates, healthcare providers and community organizations. MNAPG communicated these important messages through a series of articles, emails and ads. We’re pleased to report that our 2025 PGAM efforts were the most extensive in our history, reaching more people than ever before. Some metrics highlighting this effort include:
  • Total traffic to the MNAPG website was up 68% this past March compared to March 2024.
  • There were approximately 75,000 MNAPG website views in March.
  • In partnership with the Star Tribune, a four-email campaign resulted in more than 180,000 opens and more than 24,000 clicks.
  • A native article in the Star Tribune (a form of advertising that’s designed to blend seamlessly with the content of a website or publication) had 1.3 million impressions (the number of times a piece of content is displayed to a user) and 3,201 clicks.
  • A display ad on the Star Tribune website had nearly 3 million impressions and was clicked nearly 4,500 times.
  • PGAM-related ads placed on Google Ads had 68,000 impressions and nearly 1,000 clicks.
  • An email and ad placed in The Phoenix Spirit produced approximately 15,000 website visits.
  • A public service announcement had 20 million impressions and was viewed 8.9 million times.
  • MNAPG was featured on MPR News with Angela Davis on March 17.
Beyond these analytics, the important message is that we’re reaching more and more people, and educating them about gambling addiction.
A Focus on Emerging Adults

A Focus on Emerging Adults

Emerging adults—those in the 18-29 age group—are at particular risk for developing an addiction to gambling for various reasons. Historically, this population has been challenging to reach for those wanting to communicate prevention and awareness messages. Recognizing the importance of educating young adults, MNAPG is intensifying its outreach by developing a new webpage tailored to this audience. We are also focusing on three key groups:
  1. athletes and athletic directors
  2. campus counselors and student health center staff
  3. Emerging adults—18-29-year olds
  Look for updates on our progress in future issues of Northern Light.